A “consumer” is defined under the Consumer Rights Act 2015 as being “an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession”. Essentially, a person is a consumer if they are not acting in the course of business.
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If you are a consumer and have entered into a contract or agreement with a business (often known as a “B2C” or a “business to consumer” contract), certain provisions of the Consumer Rights Act will automatically be implied into the contract by virtue of your status as a consumer.
Some important provisions of the Consumer Rights Act 2015 include:
There are also important provisions that govern a consumer’s right to reject goods, right to demand services to be re-done, and any price reductions that should be taken into account.
We regularly advise consumers of their rights and options, risks, and what solutions or remedies may be available to them.
Our recent experience includes:-
The automated system that allows landlords to deduct rent from tenants’ benefits is under review due to concerns that it may be leading some tenants into financial hardship. The process of rent deductions from benefits has been in place for some time, but it is now facing scrutiny, with potential changes on the horizon. Current
The government has outlined major rental reforms to improve tenant rights, housing standards, and landlord accountability. Learn how these changes may affect you.
The High Court has settled a dispute between three brothers over the inheritance of the family farm. The court heard that the brothers had all worked on the farm for most of their lives having been given assurances by their father, Albert, and mother, Brenda, that they would inherit equal shares. Richard Winter and Adrian
Our experienced solicitors are on hand to give you advice and assistance.
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